If a resident's rights are violated, what should you do?

Ignore

Report the violation

When a resident’s rights are violated, the first priority is to protect the resident and follow the facility’s policies by reporting the incident to a supervisor and completing an incident report. This prompt reporting triggers a proper investigation, documents what happened, and ensures steps are taken to prevent further harm while safeguarding the resident’s safety and privacy. After reporting, monitor the resident, provide any needed support, and follow up as required by policy. Confronting aggressively or doing nothing would not only fail to protect the resident but could worsen the situation and violate professional standards. Ignoring the issue is not acceptable, and reporting helps uphold the resident’s rights, such as dignity, privacy, and safe, respectful care.

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Confront aggressively

Do nothing

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